Skip to content
Unisa Short Learning Programmes
Programme in Office Management (72702)


The purpose of this Programme is to encourage people in the office environment, especially those who do not have the time for further full-time tertiary education, to study in the field of office management. This will empower them in their environment making them more productive and useful. It will also put them in a position to apply for better jobs and create opportunities for promotion. It would hopefully motivate them and be an indication to them that they are able to further their studies by enrolling for formal courses once they have completed this short learning programme. 


Target group

Secretaries, office assistants and personal assistants employed by any type of organisation in South Africa 

Admission requirements

A National Senior Certificate or equivalent qualification is required for enrolment in this programme. Persons not in possession of such a qualification will be considered for admission on the basis of alternative admission criteria such as relevant work experience. Students will be required to submit proof of this in the form of a detailed CV and references, or other prior learning. 



One year 

Language medium


Tuition method

UNISA open distance learning consisting of written study guides and tutorial letters and interaction between students and the lecturers 

Kind of assessment


Formative assessment and examination admission will comply with UNISA’s formative assessment rules and policies 

Formative assessment: 

One compulsory assignment per module 

Summative assessment: 

A two-hour written examination per module 


Students need a final mark of 50% to pass and 75% to pass with distinction. 

The Business and Office Environment (PIOM01D)
Syllabus/Content Topics
  • Business management principles 
  • Industrial sectors 
  • Business ownership 
  • The office environment 
  • Office design and layout to accommodate information flow 
  • Front office duties 


Information Management (PIOM02E)
Syllabus/Content Topics
  • The role of information management in an organisation 
  • Information systems 
  • Records management 


Communication in the Office (PIOM03F)
Syllabus/Content Topics
  • Basic communication 
  • Written communication 
  • Electronic communication 
  • Meetings 


Office Finance (PIOM04G)
Syllabus/Content Topics
  • Basic concepts of finance 
  • Budget 
  • Buying and selling 
  • Wages and salaries 
  • Petty cash 
  • Banking 
  • Insurance 


Course leader

Prof E J Ferreira DCom 

Centre for Business Management 

Office 4-064, A J H van der Walt, UNISA 

Tel: 012 429 3331 

Fax: 086 624 9790 



Programme administrator(s)


Tel: (012) 352 4288 / 4170 / 4317 / 4383 

Fax: 012 429 4150